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Search Our Item Repair Database
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Repair Cycles and Work Flow
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Unit received, logged-in, tracking number assigned and entered into
the database within 24 hours.
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Units checked for excessive damage and missing parts. Standard pricing
verified and released for customer quote.
RUSH processed ASAP
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Units or parts requiring research for repairable, classification, pricing
issues or parts not in our database.
Typically less than 14 days
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Quote or evaluation faxed within 24 hours and customer service follow-up
weekly until quote approved and unit is repaired and shipped.
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Parts located and ordered... Rush orders take priority. If
unit not repairable due to parts, a replacement alternative if available
is presented for purchase.
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R&D department locates all available documentation. Technician completes
repair with available documentation, or u tilizes reversed engineering
where applicable.
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Unit cleaned, preventitive maintenance performed, repairs completed and
final testing concluded.
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Testing period is 24 to 72 hours as applicable. Rush repairs are
typically 48 hours (as soon as possible as dictated by the nature of the
repair, availability of parts, schematics, etc.).
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With a very large schematic library, dynamic load-testing, highly
qualified technicians, documented Q.C. procedures and teh leading
warranty, you're assured of a quality repair.
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Final inspections completed, tracking numbers verified, documentation
enclosed and unit shipped to customer within 5 business days average.
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