- When shipping your repairs, please include a packing slip that contains a purchase order if
applicable, or a reference number, your company name, contact person, and phone
- The reference number can help you identify problem trends at your site.
A report can be produced from our location, detailing the repairs that
have been sent in during a time period, and your reference numbers grouped
together for failure history.
- Include any special handling instructions.
- List every item to be repaired. Include a complete description and
history of the unit with information, such as: intermittent problem, if
the unit is located in an excessive thermal or vibration environment. A
product information sheet can be supplied to you that will detail the
critical information that helps ensure the specific units problem is
Click here to download
the product information sheet.